Lead GreyOwl’s Canadian operations with technology-enabled service delivery, scalable processes, and accountability across a diverse North American business.

As Vice President, Operations or COO, you will direct day-to-day operations for GreyOwl, an Onni Group technology subsidiary. You will assess workflows, strengthen managed-services delivery, and build operating structures supporting growth. The mandate combines strategy, execution, financial oversight, and people leadership.

Key Responsibilities

Lead operational functions, teams, resources, and processes

Build scalable systems, processes, metrics, and dashboards

Champion automation, AI, and practical technology innovation

Strengthen Help Desk, managed services, and field support





Translate growth objectives into operational plans and priorities

Requirements

Significant progressive leadership experience overseeing complex service operations

Managed Services and recurring service-delivery experience

Technology-enabled operations and process automation experience

Financial acumen covering budgets, forecasts, margins, and resource planning

Solid communication, judgment, execution, and people-development capabilities

Bring operational leadership, technology orientation, financial acumen, and execution discipline to GreyOwl’s continued North American growth.

📌 Vice President Operations Technology Services (Winnipeg)
🏢 Grey Owl AI
📍 Winnipeg