French-speaking Customer Success Manager serving Canadian customers remotely, using IoT expertise and strategic problem-solving to improve operational outcomes.

At Samsara, this Customer Success Manager partners with top customers after implementation. The role combines customer success, account management, technical product knowledge, and cross-functional collaboration. You will advise organizations across transportation, field services, utilities, and other physical-operation industries.

Key Responsibilities:

- Compose joint success plans outlining customer objectives, metrics, and timelines
- Orchestrate executive business reviews with customer decision-makers
- Conduct workshops and recommend operational workflow changes




- Support French-speaking customer implementations
- Mentor Customer Success and Support teams

Requirements:

- Two to four-plus years in senior customer success, account management, or consulting
- Fluency in English and French
- Experience supporting or working with technical products
- Robust priority management, emotional intelligence, and problem-solving skills
- Bachelor’s degree from a four-year institution

Apply customer partnership, French fluency, and technical problem-solving to help Samsara customers improve their operations.

📌 French-Speaking Customer Success Manager (Canada)
🏢 Samsara
📍 Canada