Strategic Account Managers at ScalePad grow B2B SaaS accounts through consultative selling, executive relationships, and AI-fluent forecasting. This full time role supports Canada or United States applicants.

You will own approximately 180 strategic accounts and serve as their primary relationship owner. The role combines upselling, cross-selling, renewals, retention, and value realization. Success requires collaboration across internal teams, strong communication, and consistent focus on revenue growth.

Key Responsibilities:

- Manage a strategic portfolio of approximately 180 accounts
- Drive upselling, cross-selling, renewals, and retention
- Build long-lasting customer relationships as primary contact
- Collaborate internally to improve partner outcomes




- Lead strategic negotiations with executive sponsors

Requirements:

- Five or more years in account management or SaaS sales
- Proven success growing accounts through upselling and cross-selling
- Experience managing high-value or strategic customer relationships
- Strong consultative selling and relationship management skills
- B2B SaaS experience required; MSP experience is an asset

Bring strategic account management, consultative selling, and revenue growth expertise to ScalePad’s global partner relationships.

📌 Strategic Account Manager SaaS (Vancouver)
🏢 ScalePad
📍 Vancouver