Position: Program Manager, Youth Transitions Support

Location: Vancouver, British Columbia

Job Id:946-58-26

# of Openings:1

JOB OPPORTUNITY: Program Manager, Youth Transitions Support

Program Manager, Youth Transitions Support Competition #58-26

About Our Opportunity

Working within the mission, vision, values and person-centred philosophy of the Agency, the Program Manager is responsible for the management, quality, and supervision of the designated program area. As a member of the management team, the Program Manager supervises staff members, participates in budgeting and manages within their budget, as well as fostering relationships with funders and other internal and external parties. The manager will work with colleagues and co-workers in collaboration with key internal and external stakeholders to achieve excellence in client and family-centred care, within a complex multi-site environment that extends to the community. It actively supports the Agency’s awareness and goals around diversity and inclusion.

This role oversees the Directions Youth Services Safehouse Program, the 10K Supportive Housing Program, the Transitions from Youth to Adult (TYA) Program, and the Directions Outreach Program, and includes a complex program portfolio supporting youth ageing out of care on a service continuum. This position oversees assistant managers, supervisors and frontline youth workers, and is responsible for day-to-day operations. This role reports to the Program Director, Youth Services. This position participates in the on-call managers cell phone rotation to provide afterhours support to our 24-7 programs across Directions Youth Services.





- Flexible scheduling to accommodate life/work balance
- Three weeks’ vacation for full-time staff * entitlement increases from there
- Three paid household leave days a year
- Two paid Wellness Days a year
- Two and a half paid Agency days for full-time staff
- Five paid days for education leave/year
- One paid Moving Day/year
- Subsidized professional association annual dues (if applicable)
- Milestone celebrations
- On-the-job education through various Lunch and Learns
- Safe and Respectful Work Environment
- Opportunities for Growth
- Ongoing support, mentoring, and recognition to help with engagement and growth opportunities
- A work culture that values transparency, teamwork, learning, fairness, and integrity

Health and Wellness Resources:

- A comprehensive health and dental benefits plan to support your health and well-being
- Option of psychological/counselling services (up to $1500/year)
- Employee Assistance Plan
- Long-Term Disability Plan
- Insurance, Travel insurance, ++

Work Hours: 37.5 hours per week, Monday to Friday 9am-5pm with flexible hours and some evening/week-end support required

Salary: MGP5 ranging from $47.05 to $52.17 per hour

Location: Safehouse (confidential location) and 1136 Burrard Street

Posting End Date: Posting will remain open until filled





What do you need to succeed?

Education, Training, Experience

- Relevant Bachelors / Masters degree from an accredited institution in Social Work, Psychology, Human Sciences or other related field, with 7 years’ experience in a relevant domain, including 5 years' experience managing and leading team members
- Experience working with homeless and street-involved youth
- A combination of work experience and education may be considered

Program Management

- Communicate program/unit strategic direction incorporating FSGV’s vision, values and strategic direction and ensure integration into practice by interdisciplinary team members
- Collaborate in the development of the program budget to complement strategic direction within existing fiscal constraints and using best utilization methods to thoroughly monitor and adhere to allocated budget
- Ensure the program activities operate within the policies and procedures of the Agency, accreditation, licensing and practice standards; field all concerns/incidents that affect program contract, agency policy, personnel issues and community relations
- Develop and maintain professional relationships with government agencies and all skilled and non-professional groups or individuals involved with the programs, including relevant education bodies and grant funders

Program Planning

- Assist the Program Director in developing funding proposals for programs to ensure the continuous delivery of service
- Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and su

📌 Program Manager, Youth Transitions Support (Vancouver)
🏢 Fsgv
📍 Vancouver