Serve Canada Life clients and Advisors in Vancouver as a Service Specialist managing Group Life and Health benefits plans and customer needs.
This Service Specialist supports the Canada Life Group Customer team across multiple offices. You will manage assigned benefits plans, interpret contracts, support employee education, and address client or Advisor issues. The work requires communication, analysis, organization, and independent judgment.
Key Responsibilities:
- Manage Group Life and Health benefits plans
- Prepare recent case and amendment applications
- Review contracts and interpret wording
- Train clients on enrollment, billing, and reporting tools
- Resolve issues with head office and claims offices
Requirements:
- Group Life and Health product experience is an asset
- Post-secondary education or relevant work experience
- Valid driver’s license and automotive transportation
- Strong communication, analytical, and problem-solving skills
- Ability to manage multiple changing priorities
Bring benefits administration, client service, and analytical skills to Canada Life’s Vancouver Group Customer team.
📌 Group Benefits Service Specialist (Vancouver)
🏢 The Canada Life Assurance
📍 Vancouver
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