Lead service quality, contract negotiations, and resource development for CLBC in Penticton through a hybrid schedule after probation.

As a Quality Service Analyst, you represent Community Living British Columbia as the primary contact for service providers. You manage service requests, monitor contracts, develop resources, and support crisis response systems. The role includes funding, service levels, and local budget management.

Key Responsibilities:

- Consult Facilitators about support requests and resource suitability
- Conduct on-site monitoring reviews and investigate service issues
- Develop service contracts and negotiate costing details
- Review financial reports for approved funding supports
- Support crisis response with individuals and families

Requirements:





- Bachelor’s degree in Business, Social Work, or related discipline preferred
- Social services experience in resource development or contract management
- Robust written, oral, presentation, and interpersonal communication skills
- Excellent analytical, problem-solving, and conflict-resolution abilities
- Class 5 driver’s licence and clean driver’s abstract required

Apply contract management, service monitoring, financial analysis, and stakeholder communication skills as CLBC’s Quality Service Analyst.

📌 Quality Service Contract Analyst (Penticton)
🏢 Community Living BC
📍 Penticton