Support bilingual mortgage clients as a Life Events Specialist at Manulife Bank, guiding product changes with accurate documentation and clear communication.

This full-time specialist role supports existing clients whose mortgage needs have changed. You will guide requests from inquiry through completion, including product switches, account-holder changes, and limit decreases. The position requires English and French bilingualism, banking experience, and strong attention to detail.

Key Responsibilities:

- Guide clients through mortgage changes from inquiry through completion
- Collect, review, and validate required mortgage documentation
- Prepare organized files for lending and underwriting review
- Communicate updates, decisions, timelines, and next steps
- Coordinate with Fulfillment,



Underwriting, Operations, sales partners, and advisors

Requirements:

- English and French bilingualism is required
- Two to three years in residential mortgages preferred
- Knowledge of mortgage approval, title, and funding stages
- Strong communication, organization, prioritization, and analytical skills
- Qualified judgment, computer skills, and meticulous attention to detail

Bring bilingual communication and mortgage-processing expertise to client changes, compliant files, and relationship-focused service at Manulife Bank.

📌 Bilingual Mortgage Life Events Specialist (London)
🏢 Manulife
📍 London