Generative AI and workflow modelling define this Senior Business Systems Analyst role with TD Global Technology & Services in Toronto, Ontario.

You will analyze enterprise processes and translate business, operational, control, and technology needs into AI-enabled product opportunities. The role models workflows, system behaviours, human oversight, and evidence requirements. It supports solutions that are effective, traceable, testable, and operationally sound within regulated technology environments.

Key Responsibilities:

- Analyze current-state and future-state enterprise workflows
- Model agentic workflows, decisions, exceptions, and approvals
- Define context, explainability, escalation, and oversight requirements
- Translate controls into behaviours, evidence, and audit paths




- Support testing through conditions and expected results

Requirements:

- Seven or more years in business systems or technology analysis
- Experience defining functional and non-functional requirements
- Solid workflow, process, decision, and exception modelling experience
- Experience analyzing APIs, events, interfaces, and telemetry
- Strong facilitation, communication, and stakeholder-management skills

Apply systems thinking and generative AI knowledge to shape traceable enterprise workflows and practical technology solutions at TD.

📌 Senior AI Business Systems Analyst (Toronto)
🏢 TD Bank Group
📍 Toronto