Job Title: Client Partner: Retail, Vancouver (for vacant role) We are looking for a Retail Client Partner in Vancouver

At Slalom, we are a purpose led, global business and technology consulting company. We help companies anticipate tomorrow, and accelerate their transition to it.

As a Client Partner with a Retail portfolio, you will be a key leader Slalom’s go-to-market team, accountable for client strategy, revenue, and delivery excellence in accounts. You will set a strategic multi-year direction for your territory, shaping and delivering transformational programs while maintaining operational excellence.

This role requires a leader who thrives in ambiguity, understands the nuanced ecosystem of Canadian retail, and can confidently guide our clients while playing a pivotal role in growing Data and Intelligence revenue and fostering customer-centric go-to-market strategies.

What You’ll Do

- Build Executive Trust: Establish and scale Slalom’s brand within your assigned accounts by building high-trust, strategic relationships directly with C-suite stakeholders (CIO, CTO, CDO).
- Drive Account Strategy & Sales: Identify and develop a pipeline of opportunities that align with our clients' strategic objectives, partnering seamlessly with internal executive sponsors to align account strategies with overarching Canadian territory market ambitions.
- Shape Modern Solutions: Collaborate with our diverse technical and business teams to define and implement cutting-edge industry solutions, guiding retail clients through complex technology transitions.
- Operate in the Grey: Act as a bridge between emerging global capabilities and immediate client needs,



demonstrating the agility to take nascent solutions to market and refine them in real-time alongside our clients.
- Leverage Ecosystems: Develop strong partnerships with relevant Alliance partners in the client ecosystem to drive joint business development and shepherd operational processes.
- Ensure Delivery Excellence: Guide clients from initial ideation to the successful delivery of complex, multi-disciplinary engagements, ensuring quality at every phase.
- Champion Client Satisfaction: Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom’s overall relationship with our clients.
- Embody Our Core Values: Participate in Slalom leadership forums and act as an active ambassador of Slalom’s culture, fostering an environment of inclusivity and growth.

Key Metrics:

- Drive a personal revenue responsibility in the range of $2.5 to $5 million+

What You'll Bring

- Consulting Leadership: Prior experience in a senior go-to-market or leadership role within a technology or management consulting environment.
- Industry Expertise: Consulting account development and delivery management experience with clients in the retail industry, including deep contextual knowledge of the Canadian landscape.
- Regulatory Acumen: Proven ability to navigate all regulatory, risk,



and compliance frameworks inherent to the retail sector.
- Delivery Foundation: A robust foundational core in technical program management, enabling you to rapidly identify delivery gaps, structure complex programs, and ensure operational excellence across a broad range of Data and AI offerings
- Next-Gen Technology Fluency: Deep familiarity with modern technology trends, extending beyond Cloud & Data to explicitly include the strategic application of Artificial Intelligence, agentic workflows, autonomous agent orchestration, and AI Control Plane architectures.
- Ecosystem Experience: Familiarity partnering and delivering with major ecosystem players (AWS, Microsoft, Google, Salesforce) and modern data/AI platforms.
- Commercial Acumen: A strong track record of meeting and exceeding similar revenue targets, with deep experience managing account commercials, including pricing, profitability, and contracts.
- Soft Skills: Excellent negotiation, conflict management, problem solving, and decision-making skills with a high tolerance for ambiguity.

Hybrid/In office:

We are hybrid but as a leader in Vancouver we have the expectation that you will maintain in-office contact at client site or in our Slalom downtown offices on three days per week.

Slalom Employee Perks:

- Tangible perks
- Competitive compensation package
- Vacation (20 days prorated based on start date & wellness/sick days)
- $100 cell phone monthly reimbursement
- Registered Retirement Program (RRSP) & Employer Matching
- Tax-Free Savings Account (TFSA)
- Annual "Thrive Well-Being" Gift Card
- Family plannin

📌 Client Partner (Vancouver)
🏢 Slalom
📍 Vancouver