Clinical Coordinator (RN), Connected Care

- Full-time

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

The Connected Care Clinical Hub focuses on delivering a virtual and in-person integrated care experience for patients and their caregivers. Our goal is to reduce unnecessary hospital visits, improve patient satisfaction and experience, and improve health outcomes by following the patient throughout the transitional period of their journey, including supporting individuals in staying at home or as close to home as possible. This clinic currently provides transitional care for patients living with diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), COVID and other respiratory illnesses (including therapeutic treatments) and will expand to other chronic diseases.



The clinic serves as an integration hub for the community to support primary, home and community care providers.

Union:Non-Union
Number of vacancies: 2
New or Replacement Position:New
Site:Toronto Western Hospital
Department:Connected care
Reports to: Manager, Connected Care Hub
Salary Range: $75,075 to $93,839per year
Hours:37.5 hours per week
Shifts: Monday to Friday
Status: Permanent Full-Time
Closing Date: November 20, 2026

Position Summary

As a member of the Connected Care Clinical Hub, and working within an interdisciplinary team, the responsibilities of the Clinical Coordinator (RN), include: utilizing and applying current specialized knowledge and expertise on recent advances in nursing practice to facilitate the effective management of clinical activities, the coordination of patient care across the continuum and continuity in patient care management; performing patient care responsibilities; performing teaching/educational responsibilities; participating actively in Quality Improvement initiatives; participating in academic and research activities/projects; performing administrative responsibilities; performing cross-functional and/or other duties consistent with the job classification, as assigned or requested. This individual will report to the Manager of the Connected Care Clinical Hub.

Duties





- Using advanced clinical judgment skills with a focus on chronic disease management, such as diabetes and COPD, and facilitates the patient's journey through the various medical services at UHN
- Supports COVID-19, Flu, and RSV throughout the respiratory season
- Implementing organizational initiatives regarding quality improvements and program development; planning, organizing, directing, coordinating clinical activities related to patient care
- Coordination and monitoring of the patient journey to effectively manage patient expectations and requests to support the plan of care.
- Acting as a clinical resource for patients by providing information based on clinical knowledge and theory/practice related to clients with complex health care needs
- Consult with and engage appropriate staff members including nurse practitioners and physicians. Consult policies, guidelines and others to determine course of patient’s journey
- Develop and maintain fundamental strong relationships with patients/families, external partners and other stakeholders by consulting, problem solving cases and providing ongoing clinical direction.
- Contributes to personal and staff development by promoting and ensuring a supportive/collaborative learning setting within the service(s) are based on the principles of adult learning and practice standards for clinicians, and other staff.
- Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act

📌 Clinical Coordinator (Toronto)
🏢 University Health Network
📍 Toronto