THE OPPORTUNITY

Odlum Brown is seeking an experienced, dynamic leader for the Kelowna office. This pivotal role connects advisor operations, regulatory compliance, and strategic business growth.

The Branch Manager, Kelowna supports advisory team members and works closely with Vice President Wealth Management, Head Wealth Management Enablement, and the Chief Compliance Officer to advance operational excellence and maintain the highest standards of regulatory compliance, supervision, and oversight.

This role calls for a leader who can build trusted relationships with advisors and key stakeholders, foster a high-performance culture, and act as a strategic partner to senior and executive leadership.

KEY RESPONSIBILITIES

Branch Leadership and Advisor Management

- Lead, mentor, and support Investment Advisors and support-team members in the Kelowna office
- Cultivate a collaborative, high-performance, client-first culture aligned with the firm’s values and long-term strategy
- Build trusted relationships with advisory teams and serve as a resource on business, compliance, and operational matters
- Partner with Practice Management and Sales Leadership on advisor onboarding, succession planning, and talent development

Operations Management

- Develop and execute branch goals and objectives
- Contribute to improvements in internal controls, workflows, and operational processes
- Oversee administrative functions and facility management
- Manage branch budgets, including invoice review and expense reimbursement approvals
- Liaise with IT on technology support, data security, and infrastructure needs
- Collaborate with Marketing and Communications on firm and branch events

People Leadership





- Recruit, train, supervise, and mentor Investment Assistants and branch support team members
- Conduct performance evaluations and provide ongoing feedback to ensure professionalism and productivity
- Manage Investment Assistant schedules and vacation coverage to ensure business continuity and client service levels are maintained

Supervision and Risk Oversight

- Provide supervisory oversight for the branch, ensuring adherence to CIRO and firm policies and accurate supervisory documentation and records
- Implement and maintain a comprehensive Portfolio Manager Supervision program
- Support compliance with daily, monthly, and quarterly supervision activities, including:
- Trade reviews
- Account activity monitoring
- Client communications
- Marketing and Communications approvals
- Advisor conduct oversight
- Outside business activities

- Collaborate with Compliance to enhance supervision frameworks, testing protocols, and monitoring programs
- Provide regular reporting and recommendations to Senior Leadership on supervision outcomes, risk issues, and compliance trends
- Assist with audits, internal investigations, and remediation of compliance findings
- Stay current on regulatory developments and proactively implement required policy or process changes





Client & Regulatory Issue Resolution

- Partner with Compliance, Legal, Operations, and Management to resolve client related issues promptly and professionally
- Ensure alignment between regulatory obligations and the preservation of strong client relationships
- Serve as a regional escalation point and trusted advisor on regulatory matters

IDEAL CANDIDATE PROFILE

- Proven experience in branch leadership or advisory management within the Canadian wealth management industry
- Completion or current enrollment in the CIRO Supervisor Exam
- In-depth knowledge of Canadian securities regulations, particularly CIRO
- Strong client-facing and relationship building capabilities
- Solid understanding of advisor business models, operational needs, and client service delivery
- Demonstrated leadership, coaching, and mentorship skills
- Excellent judgment, communication, and cross-functional collaboration abilities
- Solid presentation and training skills, with the ability to facilitate best-practice sharing and connect operational enhancements to elevated client service
- Ability to balance strategic leadership with hands‑on operational and supervisory responsibilities

WHAT WE OFFER

A culture of openness, collaboration and respect is foundational to our firm. We are a diverse, driven group of individuals who genuinely care about one another and encourage and appreciate each other’s contributions. We believe in rewarding team members and do this by providing a competitive total rewards package that is fair and equitable; mentorship programs; and a variety of professional development opportunities to expa

📌 Branch Manager, Kelowna
🏢 Odlum Brown
📍 Kelowna