## Transformation Relationship Manager, Tax Transformation Office (Contract)Apply: Toronto
- Bay St: Ottawa
- Kent St: London: Oakville: Full time: Posted Today: JR7334Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn,

we offer
an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityThe Tax Transformation Office is seeking a Transformation Relationship Manager (TRM) to help drive the next phase of Tax modernization across the practice. This is for a 12-month contract position. This is for an existing vacancy and is ideal for someone who combines strong business acumen with a passion for transformation, technology, AI, automation, and operational improvement. The successful candidate will act as a strategic partner between the business, Tax Transformation Office, and delivery teams — helping identify opportunities, shape priorities, and translate transformation strategy into practical execution. The TRM role is not a traditional project management or operational support function. This individual will operate as a business-facing transformation leader who understands the realities of tax delivery while helping modernize how work gets done across people, process, data, and technology. Each Transformation Relationship Manager (TRM) will align to one or more Tax sub-service lines, serving as the strategic relationship lead between the business and the Tax Transformation Office. The role will work closely with business leaders and practitioners to understand operational priorities, identify modernization opportunities,



and help drive alignment between business needs and the broader Tax Transformation roadmap and Total Tax Ecosystem vision. This role will partner closely with Tax leadership, Innovation & Change, Data & Analytics, and the Tax R&D; Lab to help shape and execute the future of Tax delivery across the practice.

Key Responsibilities
Business Relationship Management & Strategic Partnership
* Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation Office
* Build robust relationships with business leaders and practitioners to understand operational challenges, strategic priorities, and growth opportunities
* Represent the operational realities of the business and ensure transformation efforts are grounded in how work gets done
* Help identify and prioritize opportunities across workflow, technology, AI, automation, data, and operating model evolution
* Translate business needs and pain points into actionable transformation initiatives and roadmap priorities
* Ensure solutions are practical, scalable, and aligned to operational realitiesTransformation Strategy, Design Thinking & Roadmap Support
* Partner with the Strategy & Planning team in the Tax Transformation Office to support the development and execution of the Tax Transformation strategy, vision, and roadmap




* Translate enterprise transformation priorities into sub‐service‐line–relevant opportunities and initiatives
* Partner with the Strategy & Planning team to facilitate discovery sessions, design-thinking workshops, and working groups to surface business needs and inform roadmap decisions
* Support teams in reimagining workflows, operating models, and service delivery through structured, collaborative problem-solving
* Contribute business insight to transformation planning, prioritization, and business case development
* Identify opportunities for standardization, scalability, and enterprise alignment, distinguishing what is unique versus reusable
* Bring a connected, enterprise mindset to help shape future-state ways of working and operating modelsInnovation, AI & Technology Enablement
* Work closely with the Tax R&D; Lab and Innovation teams to identify and validate emerging opportunities
* Help bridge the gap between business problems and technology capabilities
* Support exploration and application of AI, automation, workflow redesign, and digital solutions within Tax
* Participate in ideation sessions, pilot initiatives, experimentation efforts, and solution validation activities
* Stay informed on market trends, emerging technologies, and external ecosystem developments relevant to Tax Transformation
* Bring forward ideas and opportunities that can modernize delivery, improve client experience, and unlock operational efficiencyExecution & Change Enablement
* Support initiatives from concept through implementation and adoption
* Partner with delivery teams, business stakeholders, and Innovation & Change to help move initiatives forward
* Help identify blockers, dependencies, risks, and operational considerations early
* Support stakeholder engagement, communication, rollout

📌 Transformation Relationship Manager, Tax Transformation Office (Toronto)
🏢 BDO
📍 Toronto