The Creative Production Project Manager plays an essential role in facilitating the flow of work across our business through collaboration and sharing best practices with the Creative team and Brand. You know how to

be curious

about opportunities for improvement and how to

be real

with feedback and support.

As a growing business, Lush needs people that can

adapt and evolve

to the needs of our business, analyze and respond to your learner’s needs. Our Lush staff

live with purpose , finding their personal value in connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

You’re comfortable managing multiple projects simultaneously, are hyper-organized, and you know the little details are just as important as the big ideas. You’ll need to be proactive, an expert at prioritizing, and work effectively with hard deadlines alongside a rapid-paced, creatively diverse team. You are experienced in coordinating and overseeing project schedules and enjoy collaborating and building consensus in a team.

Reporting to the Creative Operations Manager, the

Creative Production Project Manager

undertakes the following

RESPONSIBILITIES:

Partner with the Creative Operations Manager to oversee the execution of creative production, including but not limited to: new product launches, digital and retail initiatives, product photography, and translation.

Support in balancing team expectations, business needs, and resources to ensure correct prioritization of cross-functional demands in the Brand Department

Manage multiple projects simultaneously from start to finish, ensuring successful project completion against deadlines





Create and maintain project timelines, track progress, and ensure that deadlines are met

Utilize project management software for scheduling, and keep project documentation consistently up-to-date

Monitor projects and workloads, working with teams and individual staff to adjust assignments and deadlines accordingly

Manage and execute requests from across the business, and collaborate with stakeholders and colleagues across the organization to drive work forward

Partner with other business units to ensure smooth, efficient and effective roll-outs of all projects

Engage relevant stakeholders of all levels at the right time to ensure successful, on-time execution

Manage and execute requests from across the business

Brief teams, provide scope of work, project plans, and resource allocation (internal and external)

Facilitate project meetings with cross-functional project teams for status updates and troubleshooting

Effectively manage problems and issues around changing project scope and/or changes in business requirements and raise to management team in a timely manner to ensure the project stays on track

Establish and support buyer and printer relationships and manage external vendors, including invoicing and budget tracking





Coordinate digital lightbox content for all retail shop locations to ensure the correct priority of messaging

Collaborate with retail support and vendors on digital lightbox support

Support with proofing and quality assurance of all creative assets

Assist in the development and improvement of internal operating procedures to create efficiencies

Prepare and consistently update project documentation

Coordinate with Global leadership, Retail, Brand, Artwork, Store And Space Planning, and Creative teams to ensure seamless communication and information flows

You bring the following QUALIFICATIONS:

Required:

3 - 5 years proven project management experience

3 - 5 years professional experience in a creative, marketing or creative production environment, ideally managing projects end to end

Exceptional planning, time management, communication and organizational skills

A track record of delivering multiple concurrent projects on time and on budget

Strong interpersonal skills and ability to motivate and communicate effectively with cross-functional teams and business departments

Solid work ethic and ability to thrive in a collaborative team environment

Working knowledge of Adobe CS, specifically InDesign, Photoshop, Illustrator and Acrobat

Hands on experience with a project management tool (Asana, Wrike, Monday.com, Smartsheet)

Ability to work in a fast-paced and pressured environment while remaining proactive, resourceful, and efficient

Strong attention to detail and a calm approach to tight deadlines

Preferred:

PMP, Agile, or similar certification, or equivalent experience

In-house, agency or creative services experience
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📌 Creative Production Project Manager (Winnipeg)
🏢 Lush
📍 Winnipeg