Job Description:
The Digital Merchandiser & Graphic Designer plays a critical part in bringing the iconic Mars Petcare portfolio (including beloved brands such as PEDIGREE®, IAMS®, CESAR®, WHISKAS®, SHEBA®, and TEMPTATIONS™) to life online across our digital commerce retailer websites. In addition to driving digital commerce excellence and category growth in service of our purpose—A Better World for Pets—this is a hybrid role bridging operational digital shelf management with hands-on visual content creation. The role leverages traditional graphic design expertise alongside modern Generative AI workflows to deliver engaging, pet-parent-centric, and high-converting digital shopping experiences.
The successful candidate will be responsible for maintaining a best-in-class digital shelf presence across key retail partners, including Amazon, Walmart, PetSmart, Instacart, etc. Concurrently, this individual will act as an in-house visual creator, designing and producing digital assets—including Product Detail Page (PDP) enhanced content, hero images, mobile-ready carousels, feeding guide infographics, and promotional banners—while leveraging analytics to optimize performance, drive conversion, and elevate brand equity.
This is a hybrid role based out of our Canadian head office in Bolton, Ontario. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work.
What are we looking for?
- Post-secondary education in Graphic Design, Digital Marketing, eCommerce, Marketing, or a related field.
- 2 to 4 years of hands-on experience in digital merchandising, digital shelf management, and/or digital graphic design (CPG,
pet specialty, agency, or retail experience preferred).
- Strong technical proficiency in Adobe Creative Cloud (particularly Photoshop, Illustrator, and InDesign) with a portfolio demonstrating commercial layout, typography, photo retouching, and product staging.
- Practical experience incorporating Generative AI creative tools (e.g., Adobe Firefly, Midjourney, Photoshop Generative Fill) to accelerate visual content concepting, pet lifestyle background staging, and asset variations.
- Strong proficiency navigating key vendor and content management platforms (e.g., Amazon Vendor Central, Salsify, Syndigo, Walmart Supplier One)
- Familiarity or hands-on experience with digital shelf analytics and benchmarking tools such as Profitero and NIQ Digital Shelf for tracking digital store health and competitive performance.
- Passion for pets and an understanding of pet-parent shopper journeys, claims, and pack-communication dynamics (e.g., life-stage nutrition, ingredient callouts, flavor varieties, feeding guidelines).
- Strong analytical mindset with the ability to translate digital shelf scorecards and conversion metrics into actionable visual and catalogue enhancements.
- Proven project management skills, meticulous attention to detail,
and a commitment to maintaining high visual standards and brand compliance on tight deadlines.
What will be your key responsibilities?
Digital Shelf & Content Management:
- Own the end-to-end management, maintenance, and syndication of digital product catalogues across major pureplay, omnichannel, and pet-specialty retail platforms.
- Manage and optimize the end-to-end product data lifecycle within Salsify PXM, ensuring absolute data accuracy, consistency, and completeness across all digital touchpoints (customer site and brand-owned sites)
- Build, maintain, and publish optimized product content syndication channels to major retailer and e-commerce endpoints (e.g., Amazon, Walmart, etc.), ensuring strict compliance with unique retailer schemas.
- Ingest, transform, and enrich raw product data from ERP, PLM, or DAM systems into Salsify, utilizing formulas, inheritance rules, and bulk-import workflows.
- Serve as the dedicated subject matter expert for Salsify, Amazon Vendor Central, and Walmart Supplier One.
- Proactively audit listings, identify, troubleshoot, and resolve backend catalogue issues, including content errors, listing suppressions, broken variations, out-of-date packaging renders, and availability discrepancies.
- Drive “Perfect Digital Store” execution across retail partners, continuously optimizing search visibility, taxonomy, category placement, nutritional search attributes, and content completeness.
- Partner with Sales and Customer Marketing teams to ensure all current product innovations, seasonal multipacks, and promotional SKUs are launched on time with complete, retailer-compliant digital assets.
Graphic Design & AI Conte
📌 Digital Merchandiser (Bolton)
🏢 Mars
📍 Bolton