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Business Process & Strat. Associate Dir. Location:

Toronto, ON, CA

Company:

NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Business Process & Strat. Associate Dir. to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Business Intelligence Lead – Role Summary

Leads the design, delivery, and ongoing support of Business Intelligence solutions across multiple client accounts. Responsible for translating business and client requirements into scalable BI solutions, overseeing data integration and reporting platforms, and ensuring the reliability, performance, and continuous improvement of the BI environment.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D; insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $126,225 Annual Salary

Requirements

8 years of experience

in Business Intelligence, data engineering, reporting, and data analytics

5 years of experience

designing and delivering end-to-end BI solutions, including solution design, development, deployment, and production support

5 years of experience

with SQL Server, ETL/data integration, Power BI solutionsand data warehousing

3 years of experience

leading,



mentoring, or providing technical direction to BI developers, analysts, or data professionals

Bachelor’s degree in Computer Science, Information Systems, Engineering, Data/Analytics, or a related discipline,

or equivalent combination of relevant education and skilled experience

Key Responsibilities

Lead end-to-end BI solution delivery across data ingestion, ETL/ELT, databases, data models, and reporting

Translate business and client requirements into appropriate technical BI solutions and architectures

Provide technical leadership across Power BI, SSRS, SQL, ETL processes, APIs, Azure Functions, and data integrations

Oversee BI production support, incident management, troubleshooting, and root-cause analysis

Ensure BI and reporting environments are stable, scalable, secure, and aligned with client commitments and SLAs

Lead BI modernization, migration, and automation initiatives to simplify the technology landscape and reduce manual processes

Establish and maintain standards for BI development, testing, deployment, documentation, monitoring, and data quality

Partner with business, operations, infrastructure, and application teams to resolve complex end-to-end data and reporting issues

Provide technical guidance and mentorship to BI developers and analysts





Manage priorities across BAU support, client demands, projects, and strategic initiatives

Identify opportunities to leverage automation, Python, Azure services, and AI to improve reporting and BI operations

Strong end-to-end understanding of BI architecture, data integration, and reporting processes

experience with ETL/data integration , including data transformation, data loading, and troubleshooting

Advanced SQL and relational database knowledge

Strong hands-on experience with

Power BI and SSRS

Strong knowledge of

ETL/ELT, APIs, data integration, and data transformation

experience working in multi-client, BPO, CX, managed services, or service-delivery environments

experience with cloud-based data platforms or cloud BI/data integration architectures

Working knowledge of

Azure Functions and Azure-based integration and automation services

Working knowledge of

Python , particularly for data processing and automation

Experience troubleshooting complex BI and data issues across multiple technology layers

Strong understanding of data warehousing, data modeling, semantic models, and reporting architecture

experience working with APIs

for data extraction and system integration

Experience with BI modernization and migration initiatives

Strong requirements gathering and solution-design capabilities

Ability to translate business requirements into scalable technical solutions

Strong communication skills with the ability to work with technical teams, business stakeholders, and clients

Solid technical leadership, prioritization, and tea

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