Full Job Description

If you enjoy working with customers, staying busy, and being part of a team, this role is a valuable fit.

As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract.

You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.

We offer:

- Competitive wages
- A benefits program including extended health, dental, life insurance and RRSP matching program
- A COMPLETE comprehensive and purposeful training program
- A strong and growing brand with over 250 locations servicing both retail and commercial customers across Canada.
- Technology – We grant everyone access to the newest tools and technology in manufacturing equipment, allowing all our team members to gain the newest skills in today’s market.

Requirements

- Previous customer service and sales experience
- Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset)
- Comfortable working indoors and outdoors in all weather conditions
- Strong communication skills with a practical, customer-first approach
- Ability to manage multiple tasks in a fast-paced environment
- Valid driver’s license is an asset
- Ability to lift 30–50 lbs as required
- Team-oriented and committed to working safely

Responsibilities

- Greet customers and assist with product and service inquiries
- Prepare quotes, explain options clearly, and support sales decisions
- Complete vehicle check-ins,



including gathering mileage, tire condition, and service details (outdoors in all weather)
- Look up parts, pricing, and availability using internal systems
- Prepare invoices and process transactions accurately
- Answer calls, book appointments, and maintain accurate customer records
- Maintain a clean, organized, and safe work environment
- Work closely with the shop team to ensure a smooth customer experience

Proudly Canadian owned and operated since 1953
Since the beginning—when we opened our first store in Vernon, BC, in 1953—Kal Tire has been committed to building a strong company as well as strong communities for our team members and customers.
Across Canada and around the world, we support hundreds of local organizations, engage our teams in fundraising and provide funding for the use of recycled rubber products to enhance community facilities.
At Kal Tire, helping to make our communities stronger is just a part of our culture.
We offer a culture that fosters inclusion, and respect. We value a diverse workforce and commit to providing equal opportunities to all applicants.
Kal Tire welcomes your interest in this Sales and Service opportunity. We thank all applicants for their interest, only those under consideration for the role will be contacted.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Expected hours: 32.0 – 40.0 per week

Advantages:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Experience:

- sales: 1 year (preferred)
- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Front Counter Sales Representative (Prince Rupert)
🏢 Kal Tire
📍 Prince Rupert