We are hiring for a Data & Triage Analyst Python, Excel & ServiceNow. This role focuses on hardware and software End-of-Life (EOL) certification, data analysis, and process automation.

The ideal candidate has strong Excel and data reconciliation skills, with experience in Python, ServiceNow, and IT asset management.

What you bring

- Advanced Excel and data analysis skills

- Experience working with and reconciling large datasets

- Robust analytical, troubleshooting, and problem-solving skills

- Excellent communication and stakeholder management skills

- Ability to manage operational processes accurately and independently

- Experience explaining technical processes and delivering stakeholder training

What you'll do

- Support end-to-end hardware and software EOL certification and triage

- Guide asset owners through certification requirements and processes

- Run, maintain, and enhance Python scripts for Excel certification templates

- Validate EOL data, reconcile datasets,



and troubleshoot data quality issues

- Work with ServiceNow, CMDB, and asset ownership teams to resolve mapping and certification issues

- Investigate incorrect EOL dates and hardware/software ownership records

- Prepare management reports, presentations, and process documentation

- Identify opportunities to improve data validation and operational efficiency through Python automation and AI

Nice to have

- Hands-on Python scripting and troubleshooting experience

- Experience with ServiceNow and CMDB

- Knowledge of IT Asset Management, Technology Asset Management, or EOL lifecycle management

- Experience with certification, attestation, risk, or governance processes

- Power BI reporting experience

- Exposure to AI-driven automation for data-intensive processes

📌 Data & Triage Analyst - Python, Excel & ServiceNow (Montreal)
🏢 J M Group
📍 Montreal