Deliver accurate banking transactions and thoughtful advice as a Customer Experience Associate with TD Canada Trust in Montréal, Quebec. This role offers 18.75 hours weekly.

As a Customer Experience Associate, you will support TD Canada Trust customers through deposits, withdrawals, bill payments, and banking guidance. You will determine customer needs, recommend suitable solutions, resolve concerns, and promote banking products. The position requires careful handling of confidential matters, accurate business processes, and clear communication. You will also contribute to team effectiveness and operational excellence.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities




- Promote banking solutions and complete processes promptly
- Recommend operational improvements supporting quality customer experiences

Requirements:

- High School diploma and/or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Knowledge of Word, Excel, Outlook, and internet
- Solid organization, planning, administration, and time management skills
- Calm, courteous, accurate, and detail-oriented communication

Bring transaction accuracy, customer guidance, and banking solution knowledge to TD Canada Trust customers in Montréal.

#J-18808-Ljbffr

📌 TD Banking Customer Experience Associate (Montreal)
🏢 TD Bank Group
📍 Montreal