Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an in office championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
As a VIP Concierge, you will deliver exceptional, personalized luxury service for our most valued guests from pre-arrival through post-departure. Acting as the primary point of contact throughout the guest journey, you will anticipate needs, coordinate bespoke experiences and create memorable moments while ensuring the highest standards of hospitality, discretion and guest satisfaction.
This role is ideal for a hospitality professional who is passionate about building meaningful guest relationships and providing seamless, world-class service.
This is a full-time, permanent position , starting as soon as possible.
Pay Range: $26.25 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years.
Serve as the dedicated concierge and primary point of contact for VIP guests, delivering personalized luxury service throughout the guest journey.
Partner closely with hotel departments to execute guest arrangements flawlessly and maintain exceptional service standards.
Manage guest communications,



requests, and service recovery with professionalism, discretion, and attention to detail.
Act as a Lobby Ambassador, warmly welcoming guests, enhancing the overall resort experience, and fostering long-term guest loyalty.
As a VIP Concierge, you will take ownership of the entire guest experience, working across various areas of the hotel, including Front Office, Concierge, Fairmont Gold, and Lobby Ambassador, to ensure a seamless and personalized experience for every guest.
Previous experience in luxury hospitality, concierge, guest relations, butler service, or a similar guest-focused role preferred.
Exceptional communication, interpersonal, and relationship-building skills.
Comfortable working a flexible schedule, including evenings, weekends and holidays.
Subsidized staff accommodation provided
Complimentary meal in our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes

Visa Requirements : The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit Whistler Hotel Jobs & Careers | Fairmont Mountain Jobs to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

📌 Concierge (H/F) Temps Plein (Whistler)
🏢 FAIRMONT
📍 Whistler