Manager, Operations (Afternoon & Night Shift) (Toronto)

Manager, Operations (Afternoon & Night Shift) (Toronto)

07 Nov
|
TD
|
Toronto

07 Nov

TD

Toronto

37.5 Line of Business:
TD Wealth Pay Details:
$47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Manage settlements efficiently in a multi-tasked environment and ensure all deadlines are met.
Accountable for investigating, resolving, and escalating any issues to Management and TDSI Lending Traders.
Additional responsibility includes Mark to Market, Contract Compare, Fees and Rebate, Reconciliations, and Recall functions.
Participate on weekly Late Collateral rotation shifts/requests and ensure coverage is arranged during time off.
Ensure all FX and wire requests are authorized per assigned limit.
Ensure your daily work kept for audit purposes is accessible, organized and filed according to TD Wealth record retention policy.

- Ensure necessary procedures, due diligence, quality controls and quality verifications are followed to support the accuracy of all transactions at all times.
- Ensure issues are handled appropriately by performing quality investigations, escalating issues timely when necessary.
- Understand and apply bank/department operating policies and procedures at all times.
- Understand and comply with the Wealth Canada AML Policy. This will include completing all required training materials/courses. Create a positive customer experience at every interaction and look for ways to contribute to positive ciCEI score. Actively participate in call coaching and utilize ticketing when required.
- Actively participate in regular team meetings and coaching sessions.





~ Actively participate in the performance management process. Meet professional/personal development objectives by utilizing P3 and thru PDP and coaching discussions with your Manager.

- Initiate and take ownership of personal development trough ongoing education by utilizing LMS (Learning Management System), external courses and cross –training as appropriate.
- Be on time and ready to begin your work day at the start of your scheduled shift. You must be at your desk and logged into your work station and ready to perform your job functions at the start of your scheduled shift.
- Adhere to Pay for Additional Hours of Work Policy. Overtime worked that is requested and approved by managers will be paid.

~ Availability to work shifting schedule to ensure coverage is fundamental to your position.

· Adhere to Clean Desk Policy. Ensure client information is locked away, desks are locked nightly, areas around desks, fax machines and printers are tidy and free of documents containing client information.
Abide by dress code policy. Your choice of work attire must be neat, clean and conform to the established dress standards of your business, having regard to personal hygiene and grooming.
Undergraduate degree/ college diploma preferred and/or
~TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly straightforward for over 27 million households and businesses in Canada, the United States and around the world.



Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive perks plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
We do our best to communicate outcomes to all applicants by email or phone call.
Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only):

📌 Manager, Operations (Afternoon & Night Shift) (Toronto)
🏢 TD
📍 Toronto

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