Our industry-leading platform combines cutting-edge technology with exceptional service, enabling travel advisors, concierge companies, luxury hotels, corporate travel teams and lifestyle professionals to seamlessly book airport transfers, hourly chauffeur services and VIP Meet & Greet experiences in more than 100 countries, 750 cities and 1,000 airports. We are driven by innovation, service excellence, quality, simplicity and efficiency, and we're building a team that shares our ambition to redefine the travel experience.

We are seeking an experienced Key Account Manager to join our growing sales team. This role is responsible for developing and managing strategic B2B relationships while driving new business acquisition and revenue growth. You will own a portfolio of strategic accounts while identifying and acquiring current business opportunities across luxury travel, hospitality, corporate travel, concierge, private aviation, events and lifestyle sectors. Acting as a trusted advisor, you will help clients grow their businesses through the ROLZO platform while working closely with Product, Operations, Marketing and Leadership to continuously improve our offering. This is an exciting opportunity for a commercially driven individual who thrives in a fast-paced, entrepreneurial environment and wants to play a key role in scaling a global technology company.

Identify, prospect and acquire current strategic accounts across luxury travel, hospitality, concierge, private aviation, events and corporate travel.

Build and manage a healthy sales pipeline through proactive outbound prospecting, networking and referrals.

Develop trusted relationships with decision-makers and senior stakeholders across client organisations.

Deliver an outstanding client experience at every stage of the customer journey.

Drive account growth through cross-selling, upselling and increasing client engagement.

Champion the ROLZO brand within client organisations and throughout the luxury travel industry.





Gather market intelligence and customer feedback to support product development, pricing and commercial strategy.

Maintain accurate CRM records, sales forecasts and account plans.

Collaborate closely with Sales, Operations, Client Services, Marketing and Leadership to ensure exceptional service delivery.

Represent ROLZO at trade shows, networking events and client meetings.

Travel regularly to develop new business and strengthen existing relationships.

3+ years' experience in B2B sales, business development or key account management.

- Experience selling luxury services, travel, hospitality, or premium consumer services is highly desirable.
- Experience managing mid-market and enterprise clients.
- Demonstrated success in acquiring new business while growing existing accounts.
- A proven track record of consistently exceeding ambitious sales targets.

Strong commercial acumen with excellent negotiation and closing skills.

Entrepreneurial mindset with a passion for building long-term partnerships.

Strategic thinker who understands complex client needs and translates them into commercial solutions.

Highly organised with excellent time management and prioritisation skills.

Comfortable working independently while collaborating across international teams.

Languages

Fluency in English is required.

Additional languages are highly desirable.

3+ years' experience in B2B sales, account management or business development.

- Experience within luxury travel, hospitality, transportation, aviation or technology is preferred.
- Ability to manage multiple priorities and a diverse portfolio of clients.
- Willingness to travel regularly for client meetings and industry events.
- Experience using CRM platforms such as Salesforce, HubSpot or Pipedrive is an advantage.

Competitive salary plus uncapped performance-based commission.

The chance to work with leading luxury travel brands across the world.

Career progression within an ambitious global technology company.

International travel and attendance at industry events.

The opportunity to help shape the future of luxury mobility.

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📌 National Key Account Manager - Grocery (Toronto)
🏢 ROLZO
📍 Toronto