Toronto, Ontario (GTA) | Regular in-office presence required

Full-time

Functional leaders across Product, Growth & Marketing, Finance, and Operations; senior in office leader of the Canadian office

Snaplii is a North American fintech company with offices in Toronto and Silicon Valley. Our consumer wallet helps people save on everyday spending at 500+ brands, with over $100M in annual transaction volume and 200,000+ users. Building on that wallet, we are developing agent-ready payment capabilities that let AI agents make purchases on behalf of users, under the user's authorization and spending controls.

We are hiring a hands-on General Manager to lead Snaplii's day-to-day operations and serve as the senior on-site leader of our Canadian office. You will manage functional leaders, resolve cross-functional issues, drive business performance, and hold teams accountable for execution across our consumer wallet business and AI payments initiatives.

Working within agreed goals, budgets, and decision-making authority, you will keep the business moving independently when the CEO is travelling or focused on fundraising and strategic partnerships. This role requires a regular in-office presence in the Greater Toronto Area.

Serve as the senior on-site leader of the Canadian office and own its operating rhythm: weekly business reviews, team goals, priorities, and follow-through.

Manage the leads of Product, Growth & Marketing, Finance, and Operations, and set clear goals for each.

Drive cross-functional projects to completion, resolving conflicts and trade-offs between teams.

Build a high-performing team by identifying talent, evaluating performance, addressing underperformance and people conflicts directly, and ensuring the right people are accountable for the right outcomes.

Oversee customer service,



merchant relationships, transaction fulfillment, payment risk controls, and overall operational reliability.

Work with compliance advisors and banking partners to keep operations compliant.

Report business performance, risks, and decisions to the CEO on a regular cadence.

ownership, cross-functional execution, and sound business judgment backed by data.

Has managed multiple functional teams, directly or through their leads, and been accountable for business results. Managing a single team alone is unlikely to be enough.

Hands-on people management: has handled underperformance, difficult personnel decisions, and conflicts between teams.

Comfortable with financial statements and business data: revenue, costs, unit economics, and conversion funnels.

Professional working proficiency in English and Mandarin, used daily to lead the team and work with partners.

Able to work in-office in the Greater Toronto Area on a regular basis.

Experience in fintech, payments, digital wallets, e-commerce, or marketplaces.

Experience working with banking partners, compliance, or risk teams.

up to CA$300,000 annually, including performance bonus and stock options

Snaplii supports Canadian work permit applications for qualified candidates, depending on role requirements and immigration eligibility.

Run the Canadian office for several weeks with the CEO away: resolve daily issues, push key projects forward, handle people issues, and deliver results on time. Long-term performance:

Lead the operations of a profitable, growing fintech company as its senior on-site leader, work directly with the CEO, and own the results end to end.

We use AI tools to help screen and assess applications. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Full-Time GENERAL MANAGER (Toronto)
🏢 Snaplii
📍 Toronto