You’ll be responsible for key domains of the Top Hat platform, serving millions of students and thousands of instructors in higher education, leading a team of Product Managers. Define and champion the long-term product vision, strategy, and roadmap for your portfolio, ensuring alignment with company objectives and market opportunities

Drive product-market fit and sustainable competitive advantage through continuous customer research, market analysis, and strategic positioning

People Leadership & Coaching

Own the growth of your PMs: give clear, direct feedback, run meaningful 1:1s, and help them level up against our career framework

Set direction and standards, then delegate with trust and hold people accountable to outcomes

Build a team and a direction strong enough to run well without you in the room

Ship high-quality products on time across your portfolio, leading by example on product craft from ideation through launch and iteration

risk tradeoffs—make swift decisions without analysis paralysis

Maintain technical independence: spin up MVPs quickly, pull data directly from databases, and validate hypotheses rapidly

Operate confidently against a seasonal academic calendar where term-start deadlines are immovable

Cross-Functional Influence & Customer Discovery

Build strong partnerships with Engineering, Design, Data, GTM, Customer Success, and Marketing, and hold your position when senior stakeholders push back

Conduct customer discovery, using prototypes to validate ideas with real users early and often

Recruit customer design partners and stand up pilot programs for validation





5+ years of product management experience, with 1+ years in a management role

Demonstrated experience coaching and growing product managers, including those early in their careers

Technical fluency: Comfortable with SQL, APIs, BI tools, and AI tools. Track record of shipping complex, cross-functional products on time and at high quality

Experience building business cases with financial projections, ROI analysis, and strategic value articulation

Experience with AI-assisted development tools, for work or personal projects

Experience building/prototyping with AI tools (vibe coding) and presenting working demos

Experience building MCP integrations

Startup and entrepreneurial mindset, comfortable leading engineers and data scientists

Bonus

History of leading integrations or complex multi-product initiatives, with solid understanding of data interoperability and ability to present a unified strategy across these multiple interconnected products

Experience with accounts, billing, provisioning, or other platform and infrastructure product areas

Background in mobile product management, or leading both web and native mobile surfaces in one portfolio

You love helping others grow, helping them navigate new situations and unlocking their potential





Our vision is to make learning personal for every student. A broad portfolio and a team of your own from day one, with the autonomy to set direction

A team that cares deeply for customers and for each other

Flexible, remote first work environment

Professional learning and development for all role levels

A management team focused on performance, growth, engagement and connection

Innovative PTO policy with lots of time and space for self-care

Passionate customers that believe in us—and what we do

A chance to work with new tech like generative AI—and see the customer impact

Inclusion Statement:

Inclusion at Top Hat goes beyond compliance; it’s how we build better teams and better technology. Our Equal Opportunity Employment policy helps ensure a workplace where people of all backgrounds are respected and empowered, regardless of culture, national or ethnic origin, race, color, gender, gender identity, sexual orientation, age, disability, veteran status, religion, family status, or any other characteristic protected by applicable laws.

If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please reach out to us at View email address on apply.j-vers.com fostering an inclusive and supportive environment, we unlock collaboration, innovation, and personal growth across our global Top Hat community.

To help streamline our hiring process, we may use AI-powered tools for tasks such as application screening, resume review, or response assessment.

📌 Lead Product Manager - Remote (Ottawa)
🏢 Top Hat
📍 Ottawa