Showing 1 location Kirkland, QC H9J4A1, CAN

Full-Time

DIRECTOR OF OPERATIONS – INDUSTRIAL CONTROL SYSTEMS

Discover what we can offer you and be the voice that cultivates innovative ideas To Help Industry Thrive in Eastern Canada.

Reporting to the VP – Systems & Solutions, the Director of Operations leads the service and engineering activities related to industrial control and automation systems, including Emerson DeltaV, Ovation and PACSystems platforms.

The Director of Operations oversees installed systems lifecycle services, systems engineering teams, and our Project Management Office (PMO). They ensure the successful completion of projects, adherence to budgets, deadlines and quality standards, while maintaining customer satisfaction and operational team performance in an environment of growth and continuous improvement.

Drives sales growth and customer satisfaction:

Ensure the overall delivery and quality of service offerings to our customers

Set the required quality standards in the execution of the work to be done by the team

Be responsible for forecasting and hiring the workforce to ensure the achievement of financial objectives in the short, medium, long term

Ensure the creation and implementation of strategies to support growth and business development

Provide direct management of the supervisors of the service and engineering team

Coordinate the development of key performance objectives for functions and direct reporting





In relation to workforce planning, assess current and future workload with a view to forecasting the use and/or hiring of human resources

Develop strategy for talent acquisition, development, and retention in order to ensure the longterm growth and health of the Systems & Solutions business

Ensure health and safety policies are implemented throughout the teams

General management:

Engage with leaders in broader organizational strategic planning

Communicate to employees the health and safety policies and other policies of Laurentide Controls

Experience in delivering automation or engineering projects and lifecycle service contracts

Concern for the satisfaction of external and internal customers

Strong written and verbal communication skills in French

Written and verbal communication skills in English considered an asset

Knowledge of Emerson DeltaV, Ovation and PACSystems p latforms considered an asset

Travelling required ( less than 25%).

Laurentide’s purpose is To Help Industry Thrive in Eastern Canada. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Setting and lastly Trust & Reliability that we:

In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.

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📌 RESPONSABLE CONTROLE DE GESTION OPERATIONNEL (H/F) (Kirkland)
🏢 Contrôles Laurentide
📍 Kirkland