We foster a collaborative, customer-focused culture where innovation, accountability, and continuous improvement drive everything we do. The Demand Planner I plays a key role in ensuring the right products are available at the right time to meet customer demand and support company growth. This position owns customer forecasting within the planning system and works cross-functionally with Sales, Supply Chain, and S&OP; teams to achieve fill rate, inventory, and service level objectives.

The successful candidate will analyze customer demand trends, point-of-sale (POS) data, and sales forecasts to develop accurate demand plans that drive purchasing decisions and inventory performance. This role also supports recent product launches, business planning initiatives, and continuous improvement projects while contributing to the success of the monthly Sales & Operations Planning (S&OP;) process.

Demand Planning & Forecasting

Develop and maintain accurate demand forecasts within the GAINs planning system to support inventory, service, and fill rate objectives.

Analyze system-generated forecasts, customer POS data, sales trends, and market insights to improve forecast accuracy.

Align demand forecasts with sales forecasts and proactively address variances to support inventory optimization and business goals.

Monitor customer, category, and channel performance to identify trends and recommend appropriate actions.

Supply Chain & Business Performance

Partner with Supply Planners and other Supply Chain stakeholders to maintain customer service levels and resolve inventory or fill rate issues.

Monitor inventory positions, demand fluctuations, and key service metrics to support company KPIs.

Communicate demand and supply impacts, customer performance issues,



and business risks to leadership and key stakeholders.

Support the Sales & Operations Planning (S&OP;) process by preparing analyses, reports, and data for monthly Demand Review Workshops.

Collaborate with S&OP; team members to implement approved demand plan adjustments and planning strategies.

Research and communicate out-of-stock situations, recovery plans, and supply chain updates across the organization.

Help manage and evaluate performance within assigned customer channels and product categories.

Project & Continuous Improvement

Participate in cross-functional projects and process improvement initiatives.

Perform ad hoc analysis and reporting to support business decision-making.

May lead customer- or product-specific projects and initiatives as experience develops.

Travel occasionally as business needs require.

Bachelor's degree in Supply Chain, Business, Operations, Finance, or a related field preferred.

- 0-3 years of experience in demand planning, forecasting, supply chain, inventory management, or a related discipline.
- Understanding of financial concepts and key business drivers within manufacturing, sourcing, or distribution environments.
- Experience in retail distribution or consumer products industries is preferred.
- Exposure to forecasting, logistics planning, transportation, or inventory management processes is a plus.
- Ability to interpret data, identify trends, and recommend practical solutions.

Professionalism and a customer-focused mindset.

Understanding of customer fulfillment requirements and supply chain operations.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

#

📌 Supply chain et Logistique - Demand Planner F/H (Toronto)
🏢 The Hillman Group
📍 Toronto