Continuously enhance knowledge and expertise in business services, applications, infrastructure, and analytical tools to support effective solution development and deliveryStay current with industry and business trendsWork comfortably with vendors and external partnersSupport installation, configuration, and upgrade of business applications/systems in coordination with appropriate stakeholdersPerform low to moderately complex tasks under guidance and supervisionManage production incidents and ensure timely resolutionHands-on experience with cloud technologies, UNIX, Linux, and Windows environmentsUtilize ServiceNow for incident and service managementUse monitoring and troubleshooting tools such as Splunk, DataDog, and Dynatrace to investigate issuesExperience in business services, applications, infrastructure, and analytical toolsAbility to support application installation, configuration, and upgradesIncident management experience with focus on timely resolutionKnowledge of cloud technologiesExperience with UNIX, Linux, and WindowsExperience using ServiceNowProficiency with monitoring tools: Splunk, DataDog, DynatraceAbility to work with vendorsAbility to handle low to moderately complex tasks under supervision

📌 ItOperations (Toronto)
🏢 Q1 Technologies
📍 Toronto