Work LocationMarystown, Newfoundland and Labrador, CanadaHours15 hours per weekLine of BusinessPersonal & Commercial BankingPay Details$22.00 - $27.21 CAD per hourJob DescriptionCustomer Experience Associate at TD Canada Trust. Responsible for processing financial transactions, providing excellent customer service, and promoting banking solutions.ResponsibilitiesProcess financial transactions such as deposits, withdrawals, and bill payments according to standardized operating procedures and industry regulations.Understand and determine customer needs to recommend suitable banking solutions while exercising discretion in confidential matters.Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities as necessary.Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.Connect personally with customers to advise them clearly on banking solutions and processes.Help build a positive, diverse, and equitable work environment by promoting team effectiveness and participating in personal performance development.Assist the team by respecting coworkers, staying dedicated,



and keeping everyone up-to-date on the status of routine activities.Deliver quality customer experiences and recommend operational improvements where opportunities exist to achieve operational excellence.RequirementsHigh School diploma and/or 1+ years of relevant experience.Undergraduate degree or equivalent is an asset.Solid administrative, organizational, planning, and time‑management skills to work in a fast‑paced environment.Hands‑on knowledge of using MS Office (Word, Excel, Outlook) and the internet.A go‑getter who exercises initiative and is accurate and detail‑oriented, able to handle multiple tasks and changing priorities.A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.BenefitsBase salary, variable compensation, health and well‑being benefits, retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.#J-18808-Ljbffr

📌 Customer Experience Associate - Marystown - C$22 - C$27.2 An Hour - Part Time (Little Bay East)
🏢 TD CANADA TRUST
📍 Little Bay East