Shape digital transformation delivery for Phelix healthcare customers using SaaS implementation, system integration, and service management expertise. Collaborate within an agile team. As Implementation Manager, you will become a subject matter expert in the Phelix platform while delivering products to major healthcare players. You will work across service delivery, support, incident prevention, and change management. The role also develops expertise in healthcare specialties for client engagements. Key Responsibilities:





Deploy Phelix products for strategic healthcare customers Map client objectives and outcomes during implementation planning Partner with teams to meet delivery commitments Improve implementation and service management processes Support adoption and retention through customer relationships Requirements:

Three-plus years managing SaaS implementations or related delivery roles Track record delivering high-quality complex project results Solid understanding of SaaS platforms and system integrations Considerable client-facing relationship management experience Healthcare industry experience or knowledge Apply SaaS implementation, integration, and service delivery expertise to support Phelix’s healthcare transformation initiatives.

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📌 Digital Transformation Implementation Manager (Toronto)
🏢 Phelix.ai
📍 Toronto