Kickstart your career as a Technology Support Analyst and provide vital support for our wealth management systems. Ensure operational excellence through your technical skills and problem-solving abilities.Join our agile Wealth Systems team as an Entry Level Technology Support Analyst. You will engage in diagnosing and resolving system issues while collaborating across multiple teams. With opportunities for growth, you'll play a key role in maintaining the performance of wealth management platforms in a high-energy environment.Key Responsibilities:Deliver prompt technical support for our platformsDiagnose system and application issues using SQLProactively monitor system performance for issuesCollaborate on system enhancements and bug fixesManage support tickets using ServiceNow or JIRARequirements:Bachelor's degree in IT or a related field2-3 years of experience in technical support preferredFamiliar with ServiceNow and JIRA ticketing systemsStrong problem-solving and troubleshooting skillsExcellent written and verbal communication abilitiesContribute your technical aptitude and passion for customer service within the Wealth Systems team in downtown Toronto.
📌 Entry Level Technology Support Analyst (Toronto)
🏢 TALENT TO HIRE
📍 Toronto
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