Customer service and accurate data entry define this Americold position, supporting work orders, shipments, inventory counts, and account administration.

This Customer Service Representative role handles customer inquiries, complaints, paperwork, invoicing, scheduling, and reporting. You will coordinate with internal teams while maintaining order and inventory information. The position requires computer skills, office equipment operation, and knowledge of Warehouse Management Systems and Microsoft Office Suite.

Key Responsibilities:

• Respond to inquiries and complaints about orders, shipments, and inventory
• Coordinate account administration and invoicing with internal teams
• Generate paperwork, track orders,
  
  
  
  and update inventory records
• Verify computer-generated invoices for accurate account billing
• Schedule loads and maintain reports showing loads closed

Requirements:

• High school diploma or GED required
• Zero years of customer service or clerical experience required
• Accurate typing and data entry skills required
• Warehouse Management Systems and Microsoft Office knowledge required
• Ability to operate computers and office equipment required

Apply customer communication, clerical coordination, and data entry skills to support Americold orders, invoices, shipments, and inventory records.