Handle remote service-change intake with careful form review and customer communication. Verify details, protect account information, and route complete requests accurately.This Customer Service Assistant position focuses on online service-change forms and administrative intake. You will check account references, required fields, requested actions, preferred dates, and verification details. The work supports authorized reviewers without approving changes, setting dates, or interpreting contracts.Key Responsibilities:Review assigned online service-change forms carefullyCheck account references and required fieldsRecord exact requested changes and preferred datesRequest missing details using approved questionsRoute complete submissions to authorized teamsRequirements:Careful reading of written customer requestsComfort leaving decisions to authorized reviewersClear communication when requesting missing informationAbility to protect private account informationBeginners welcome; employer training providedBring careful form review, customer communication, and administrative intake skills to remote service-change request handling.

📌 Remote Service Change Intake Assistant (Vancouver)
🏢 HRS Talent Solutions
📍 Vancouver