Become a Bilingual Customer Collections Specialist with Northlake Financial in Barrie, ON, and help clients manage their financial obligations. Leverage your fluency in French and English to support customer repayment processes.As a vital member of the collections team, you will guide French-speaking customers through financial arrangements while demonstrating problem-solving abilities and robust service orientation. This role emphasizes independent judgment and integrity in all interactions.Key Responsibilities:Manage late-stage accounts and devise payment strategiesEducate customers on repayment processes with professionalismInitiate communication with customers who have overdue accountsEnsure compliance with regulations in collection practicesAccurately document all customer interactionsRequirements:Fluent in both French and English necessary1–2 years' experience in collections or financial rolesStrong written and oral communication skillsAbility to maintain confidentiality and discretionExcellent time management and organizational skillsApply your skills in a results-driven environment at Northlake Financial in Barrie and drive customer success.