Join Desjardins as a Client Experience Advisory Agent. This full-time in office position is designed to boost member satisfaction through personalized banking support and digital solutions.In this role, you will assist members and clients by providing tailored advice on banking transactions while fostering a digital-first approach. Your contributions will enhance relationships and service delivery, reinforcing trust and loyalty toward Desjardins.Key Responsibilities:Assist clients with banking transactions and technological toolsGreet members promptly and determine their needsSupport business development through service excellenceManage inquiries involving fraud or irregularitiesCollaborate with personal finance specialists for improved serviceRequirements:Proven experience in customer-facing rolesStrong analytical and communication skillsKnowledge of banking services and fraud preventionCommitment to teamwork and continuous improvementEnthusiasm for embracing diversity and promoting inclusionPlay a pivotal role in creating memorable banking experiences at Desjardins, reaffirming the value of member relationships.