Salesforce and campaign operations define this Marketing Operations Manager role at Rogers in Ottawa, Ontario, with onsite work and up to 10% travel. The Marketing Operations Manager oversees operational execution, governance, reporting, and optimization for marketing-generated leads and campaigns across Rogers Business. This role supports Enterprise, SMB, Dealer/Partner, Retail, Digital, and Base programs. It partners with Marketing, Sales, Product, Digital, Technology, and Sales Operations teams. Key Responsibilities:

Manage end-to-end campaign operations and launch coordination Maintain Salesforce campaign structures, routing rules, and workflows Govern lead ownership, distribution, assignment, and data quality Support Salesforce enhancements, releases, testing,



and adoption Train users on lead management, Salesforce, and reporting tools Requirements:

Five-plus years in Marketing Operations, CRM Operations, Sales Operations, Lead Management, or Analytics Advanced Salesforce CRM knowledge and campaign experience Power BI dashboard development and business reporting experience Advanced Excel and data analysis capabilities Marketing automation and process automation experience Bring Salesforce expertise, campaign governance, and lead management experience to Rogers’ Marketing Operations team in Ottawa.

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📌 Marketing Operations Manager Salesforce (Toronto)
🏢 Rogers Communications
📍 Toronto