Toromont Cat is seeking a Product Support Manager to join our team in Thompson, MB. As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective management and growth of the parts and service operations.Pay TypeFull Time, PermanentCompensation$91,820 - $114,775The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.As a Product Support Manager, YOU will experience:Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:Manage all branch parts and service objectives and ensure they are metProvide administrative and policy guidance to direct reports on Toromont and Caterpillar policiesLead a high level of customer focus and maintain trusted relationshipsReview and monitor operational expenses and financial reportsDevelop, implement and manage improvements in all aspects of product supportLead,



inspire and coach employees to achieve personal and corporate objectivesActively pursue business in the territory to support equipment, parts and serviceCollaborate and work closely with Sales Teams. Identify potential machine sales opportunities in the territoryWork with a sense of urgency and foster a team environment to encourage growthMust-haves for this role:Post Secondary Education with a minimum of 5 years experience in a managerial/supervisory position in a related industryStrong technical aptitude with a solid knowledge of the heavy equipment industry and productsCustomer centric with proven leadership, coaching, mentoring and people development skillsSolid business acumen with the ability to oversee financial operationsExperienced with planning and budgeting with solid organizational skills and the ability to manage multiple and often competing priorities in a fast-paced, deadline driven environmentA strategic thinker with excellent analytical and problem solving skillsEffective communication and strong interpersonal skills to deal with customers and all levels of employees, including Senior Executives and Regional General ManagersSolid understanding of Caterpillar and Toromont operating policies and proceduresComputer literate with proficiency in Microsoft Applications, DBS and SISWilling and able to travel and possess a valid Driver’s License and clean driver’s abstract#J-18808-Ljbffr

📌 Product Support Manager - C$91,820 - C$114,775 A Year (Winnipeg)
🏢 Toromont CAT
📍 Winnipeg