Brainhunter is currently seeking “Technical Support Specialist” to work for our valued Client. The position requires the successful consultant to be on-site 3 days a week in Toronto/ Winnipeg. Work Style: Hybrid (3 days in office) Location city(s): Winnipeg or Toronto Number of Openings: 1 Rate: $25-$35/hr Any specific tools/skillset: Knowledge of a security log. The Technical Support Specialist is responsible for supporting existing technologies. Providing operational excellence of existing security technologies and services. They will require a mindset focused on business value and continuous service improvement. See below for additional information re: expectations / responsibilities: General Demonstrate strong fundamentals and best-practices while working hands-on with a variety of technologies Follow ITIL best practices re: incident management, problem management, change management Complete deliverables and deliver solutions with the highest possible quality in the most productive & effective manner Crystal clear communication skills and provide detailed documentation as required Security Services Provide support to existing technology stacks such as GitLab, Ansible, NXLog etc. Embody world-class service and support Deploy solution components and participate in appropriate functional and non-functional testing Work with internal and external stakeholder teams to implement / validate solution integration points Other Participate in meetings and training events with a willingness to share knowledge and learn from others Demonstrate commitment to respectful workplace and workplace diversity initiatives Foster the department’s culture with a focus on teamwork and stewardship with business units Support continual improvements of squad and department methods,



tools and techniques Required Capabilities A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce is required Minimum of 2 years experience maintaining and supporting application, infrastructure, and security solutions in a large organization is required General knowledge of IT industry technology and best practices and specific knowledge in security and infrastructure technologies such as web servers, application servers, Intel / Linux / AIX servers, workstations, databases, network, Cloud Computing, Automation, Logging methodologies and platforms Splunk, SIEM / Syslog, etc. Automation or scripting background with Powershell, Python, GitLab & Ansible Have attention to detail, be effective at planning, excellent analytical and problem-solving skills, self-organized and a demonstrated self-starter with the ability to influence othersStrong communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment is a must Demonstrated desire to implement change and make a contribution to the organization and with a proven history of making appropriate decisions and recommendations What really sets you apart Not being satisfied with ‘just doing the job’, but finding ways to continually improve processes and services Familiarity or experience with Splunk or other logging platforms Some experience in Scripting / Automation (Powershell, Python, Ansible, Terraform etc) Some experience with JIRA, ServiceNow and Confluence documentation A willingness to learn both existing and go-forward technology stacks How to Apply Please email your resume to Reema Kaur at We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted. #J-18808-Ljbffr

📌 Technical Support Specialist - $25 - $35 An Hour (Toronto)
🏢 Brainhunter
📍 Toronto