Use calm communication and multitasking as a Fire Dispatch Centre Operator in Kelowna, handling urgent calls and radio traffic. Adaptable shifts are required.The Kelowna Fire Communication Centre handles 911 calls for more than 58 fire departments across regional districts. This position receives, directs, and dispatches emergency and non-emergency calls while maintaining communication with first responders. Strong computer skills, quick judgment, and accurate typing support the work.Key Responsibilities:Receive, direct, and dispatch emergency and non-emergency callsMaintain communication with first responders throughout incidentsMonitor radio channels for updates and assistance requestsComplete required records, maps, and pre-plansOperate equipment for call receipt, retention, and retrievalRequirements:Type a minimum of 40 words per minuteListen, multitask, and gather information accuratelyUse judgment to prioritize urgent requests quicklyUnderstand Kelowna and Regional District geographic layoutsWork flexible scheduled and relief shiftsSupport emergency communications through accurate dispatching, radio monitoring, multitasking, and calm decisions at Kelowna Fire Communication Centre.

📌 Fire Dispatch Centre Operator (Kelowna)
🏢 City of Kelowna
📍 Kelowna