07 Nov
|
CK MOTORS
|
Vaughan
Auto Repair shop Customer Service Representative (CSR)Full-Time | $20–$23/Hour | Monday–Friday | Career AdvancementPosition OverviewCK Motors Inc. is an established and growing automotive repair facility in Woodbridge, Ontario, servicing 250+ customer-pay vehicles monthly.We are seeking a professional, sales-oriented, and highly trainable Customer Service Representative to support customer communications, appointment scheduling, sales development, and front-office operations.The ideal candidate brings proven customer-facing experience, excellent interpersonal skills, a strong service mindset, and the ability to learn and consistently apply established procedures.Previous automotive experience is not required. Training will be provided.COMPENSATION & BENEFITS$20–$23/hour, determined by demonstrated sales ability, communication skills, experience, and trainabilityFull-time, Monday–Friday schedule with no weekend shiftsStructured onboarding, practical training, and ongoing mentorshipCareer development opportunities toward Service Advisor and management positionsSupport from experienced Service Advisors, Technicians,
and ManagementEstablished workflow supporting 250+ customer-pay vehicles monthlyREQUIRED QUALIFICATIONSPrevious retail sales or direct customer-service experienceStrong verbal communication and telephone skillsProven ability to handle customer concerns professionally and effectivelySales-oriented approach with confidence recommending services and securing appointmentsAbility to learn quickly and apply training consistentlyWillingness to follow approved phone scripts, operational procedures, and management directionReceptiveness to coaching, feedback, and continuous improvementStrong organization, reliability, accountability, and qualified presentationRelevant backgrounds include: Fashion and apparel retail, hospitality, restaurants, bars, real estate offices, reception, and other high-volume customer-facing environments.KEY RESPONSIBILITIESManage inbound customer calls using approved CK Motors scriptsConvert inquiries into scheduled appointmentsWelcome customers and deliver professional front-office serviceRespond to customer inquiries, concerns, and objectionsConduct outbound follow-up calls to support appointments and salesAssist with parts ordering, documentation, and daily operationsDevelop service presentation and sales skills through ongoing trainingCAREER DEVELOPMENTThis position provides a structured entry point toward an Automotive Service Advisor career, with potential future advancement into management based on demonstrated performance, capability, and business needs.We value customer-service excellence, measurable sales results, coachability, accountability, and long-term professional growth.CK Motors Inc. | Woodbridge, OntarioWe care for you. And your car.
📌 Auto Repair Shop Customer Service Representative (Vaughan)
🏢 CK MOTORS
📍 Vaughan