Clinical Director, Client And Participant Services - $129,300 - $140,250 A Year (Toronto)

Clinical Director, Client And Participant Services - $129,300 - $140,250 A Year (Toronto)

07 Nov
|
SickKids
|
Toronto

07 Nov

SickKids

Toronto

POSITION: Clinical Director, Client and Participant Services PROGRAM: Leadership POSITION DETAILS: Regular, 1.0 FTE, 35 hours/week EXISTING VACANCY: Yes HIRING RANGE: $129,300 – $140,250, compensation commensurate with experience COMPETITION: 26-017 The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) is a child and youth mental health centre integrated with the Hospital for Sick Children (SickKids). GH-CCMH is also a member of the Thriving Minds Mental Health Access Collaborative with CAMH and SickKids and a core service provider in the Toronto sector of infant, child and youth mental health services funded by the Ministry of Health. GH-CCMH provides prevention, early intervention and health promotion services across the city, funded by MOH and other sources. As such, the Centre has an ambitious agenda to provide the highest quality, evidence‑based care, offering a range of services from prevention and early intervention to counseling and therapy, assessment and intensive supports. Services are offered in person and in virtual format. As an employer, the Centre strives to reflect the many diverse cultures and identities of the children, youth and families we serve and seeks to provide an inclusive and equitable workplace. We are also connected to the continuum of mental health services for children and youth supported by SickKids: the Brain and Mental Health Program, the SickKids TeleLink Mental Health Program, the SickKids CCMH Learning Institute and our online resources through AboutKidsHealth. Find out more about GH-CCMH. We are currently seeking applicants for a full‑time permanent Clinical Director of Client and Participant Services. Reporting to the Executive Director, the Clinical Director oversees a portfolio of client and participant services programs spanning Prevention/Early Intervention, Mental Health Access, Individual and Family Services, Intensive Services for both Children and Youth, and a number of hospital‑to‑community transition pathways. The Director works with Senior Clinical Managers and Clinical Practice Leads to ensure secure, effective, and equitable service delivery while advancing quality, evidence‑informed practice, and continuous quality improvement. Key Responsibilities Clinical Operations and Service Quality Ensure that client and participant services meet the requirements of service contracts and are delivered in a safe, equitable, evidence‑informed, people‑centred manner. Oversee client and participant service operations across all programs to minimize wait times and optimise service access. Develop, monitor and maintain fidelity to models of care across all clinical programs. Monitor standards of quality across clinical and community‑based participant services. Monitor achievement of contractual service delivery targets across all programs and address variances as appropriate. Support clinical research and evaluation, ensuring implementation of outcome measures and measurement‑based care approaches across programs.



Support strong interprofessional assessment and treatment across programs in conjunction with physician and psychology leads. Foster collaboration across services to support integrated, coordinated care and improved client and family outcomes. Strategic Partnerships and System Leadership Lead the implementation of strategic initiatives and organisational priorities within the client and participant services portfolio, ensuring alignment with GH‑CCMH’s strategic plan and annual objectives. Support service delivery and maintain strong relationships with key partners including SickKids Hospital, Thriving Minds, Toronto sector Core Service Providers, Toronto District School Board, City of Toronto, CAFCAN, Native Child and Services Toronto, East Toronto Health Partners and others. Represent GH‑CCMH on external committees, planning tables, collaborative initiatives and sector working groups as assigned. Identify and advance opportunities for service innovation, partnership development, integration and system improvement. Support the development of business cases, funding proposals, service expansion plans and sustainability strategies aligned with organisational priorities. Financial Management and Philanthropic Stewardship Prepare, monitor and report on departmental budget and in‑year variance. Oversee the planning, implementation, monitoring and evaluation of foundation‑funded and donor‑supported initiatives within the client and participant services portfolio. Develop, monitor and report on philanthropic and grant‑funded budgets and multi‑year spend plans in partnership with Finance and Foundation colleagues. Support the preparation of donor reports, impact summaries, presentations and other stewardship materials. Ensure funded initiatives achieve intended outcomes and comply with reporting requirements, funding agreements and organisational priorities. People Leadership and Workforce Development Provide leadership and direction to Senior Clinical Managers and matrix leadership to Clinical Practice Leads. Support all direct reports in their roles, complete and monitor annual performance reviews, respond to all position vacancies, and provide professional development and performance improvement/management as appropriate. Ensure a clear succession plan for all positions reporting to Clinical Director CPS. Promote a culture of accountability, continuous improvement, collaboration, equity and staff well‑being. Act as leadership sponsor to Anti‑racism, Anti‑oppression, Health Equity Advisory Group. Co‑Chair Clinical Operations Team meetings. Participate or chair project working groups related to delivery of clinical care and organisational priorities. Participate in on‑call and Duty Manager rotation as required.



Additional Responsibilities Comply with the organisation’s vision, policies and procedures. Adhere to agency code of conduct and code of ethics. Work regularly at both CCMH’s 440 Jarvis and 1645 Sheppard locations and maintain visibility with various community sites. Perform other tasks as assigned by management. Qualifications Master’s degree in a regulated health profession (a combination of clinical experience and training with a Master of Health Administration or equivalent will be considered). Membership in a provincial regulatory college or eligibility for equivalence is preferred. Minimum of 7‑10 years progressive leadership experience within child and youth mental health, healthcare, community services, or a related sector, including experience leading interprofessional teams, managing complex service portfolios, and driving organisational and system‑level initiatives. Experience overseeing operational, grant‑funded and/or philanthropic budgets, including financial planning, forecasting, monitoring, reporting and accountability for funded initiatives. Strong relationship‑building skills with community, health system, government, academic and philanthropic partners. Experience in core clinical competencies: trauma‑informed approaches to individual, group and family modalities of assessment and treatment in child and youth mental health; structured psychotherapies and culturally adapted structured psychotherapies; assessment and treatment of concurrent disorders/substance use problems; milieu‑based approachesin children and youth. Knowledge of relevant legislation: Child Youth and Family Services Act, Mental Health Act, Personal Health Information Privacy Act, Capacity and Consent legislation. Commitment to incorporating cultural competence and awareness of the diversity of identity into all aspects of work. Competence and comfort with electronic information systems including electronic health records. Concentration and creativity required daily to prepare budgets, monitor expenditures, prepare service reports, chair meetings, etc. Working Conditions Has one designated work location (office), uses hoteling space in alternate location, works at a variety of community locations from time to time. Exposure to constant interruptions, distractions, deadlines, multiple demands, stress, verbal abuse and work schedules affecting lifestyle. Some exposure to hazards when dealing with traumatised clients and staff. Equal Opportunity & Diversity SickKids CCMH is an equal‑opportunity employer; we are committed to diversity and value inclusion. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups and others who may contribute to diversity within the Centre. The Centre views diversity, inclusion, and cultural competence as essential pieces of an integrated whole that sustain our organization and guide our interaction within diverse communities. Reasonable accommodations are available during the recruitment process to job applicants with disabilities. #J-18808-Ljbffr

📌 Clinical Director, Client And Participant Services - $129,300 - $140,250 A Year (Toronto)
🏢 SickKids
📍 Toronto

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