Use English and French to deliver responsive billing service for CLIC in a hybrid role requiring two days in office. Manage premium payments and client inquiries.As Billing Fulfillment Administrator within the Billing Service Centre, you will support personalized client experiences through accurate billing administration. The work includes premium collection, account records, reconciliations, billing transactions, and communication with stakeholders. You will also provide billing knowledge to business partners and support timely processing.Key Responsibilities:Manage incoming phone calls and email billing inquiriesProcess premium payments, NSF letters, returns,



and transactionsCorrespond with stakeholders and internal departmentsProvide renewal quotes and prepare policyholder correspondenceAnalyze billing reports and resolve errorsRequirements:Bilingual English and French communication skillsTwo years' individual life insurance or related experiencePost-secondary Business Administration certificate or related educationCritical thinking and proactive problem-solving skillsAssociate Customer Service designation is an assetBring bilingual communication, billing knowledge, and careful account administration to CLIC's team-oriented Billing Service Centre team.

📌 Bilingual Billing Administrator (Burlington)
🏢 Co-operators
📍 Burlington