Use empathetic communication to support insurance customers by phone and email while answering product questions and resolving concerns accurately.As a Customer Service Representative, you will interact directly with customers and provide information about Demo-Insurance products. The position focuses on resolving complaints, updating records, and coordinating with internal departments to enhance service. Previous customer service experience is a plus.Key Responsibilities:Interact with customers by phone and emailAnswer inquiries about insurance productsResolve issues and handle complaints promptlyUpdate customer records accurately in systemsCoordinate with internal departments on customer serviceRequirements:Excellent verbal and written communication skillsStrong customer service and empathetic issue resolution skillsBasic insurance product knowledge is desirableAbility to multitask, prioritize, and manage timePrevious customer service workplace experience is a plusBring patience, empathy, communication, and insurance inquiry support skills to the Customer Service Representative position at Demo-Insurance.

📌 Insurance Customer Service Representative (Vancouver)
🏢 Demo-Insurance
📍 Vancouver