We are currently seeking a dedicated and experienced Branch Manager to oversee the operations of our coffee shop. As the Branch Manager, you will be responsible for leading a team of baristas and kitchen staff, ensuring excellent customer service, and managing the overall performance of the branch.ResponsibilitiesOversee day-to-day operations of the coffee shop branchRecruit, train, and supervise staff membersEnsure high levels of customer satisfaction through exceptional serviceMonitor inventory levels and order supplies as neededMaintain cleanliness and organization of the branchHandle customer inquiries, complaints, and feedback in a skilled mannerPrepare reports on branch performanceEnforce company policies and proceduresFoster a positive and inclusive work environmentSkillsPrevious experience in a managerial role,



preferably in the food service industryStrong leadership and team management skillsExcellent communication and interpersonal abilitiesProven track record of achieving sales targets and goalsAbility to analyze financial data and make informed decisionsKnowledge of coffee preparation techniques and industry trends (preferred but not required)Bachelor's degree in business administration or related field (preferred but not required)BenefitsCompetitive salary and benefits packageOpportunities for career growth and advancementEmployee discounts on coffee and food itemsPositive and supportive work environmentPaid time off and sick leave

📌 Manager (Montreal)
🏢 Hinnawi Bros
📍 Montreal