Coordinate shop operations, financial work orders, and corrective actions as a Service Supervisor with Toromont Cat. Versatile schedules and multiple Eastern Canada locations are available.

This Service Supervisor position combines technician direction with operational oversight and customer communication. You will address customer-pay, warranty, claim, and redo implications while supporting safe, environmentally sound work behaviours. The role also contributes to fixed-asset management, capital-expenditure preparation, and office procedure improvements.

Key Responsibilities:

- Model safe and healthy workplace behaviours
- Guide work-order financial decisions and documentation
- Create quotes and prepare customer invoices
- Resolve shop-floor and office procedure issues
- Assist with fixed assets and capital expenditures

Requirements:

- Minimum post-secondary education
- Three years of supervisory experience minimum
- Direct customer support experience required
- Class 5 driver's license required
- Bilingualism is a plus

Use shop operations, financial work-order, and supervisory experience to support Toromont Cat's service standards and customers.

📌 Shop Operations Service Supervisor (Wabush)
🏢 Toromont CAT
📍 Wabush