Help Euna Solutions customers understand public sector software through accurate technical documentation and collaborative content development in Oakville.

Working with Learning & Adoption, you will learn complex features, processes, and workflows, then turn them into practical help articles. This hybrid, 12-month contract suits a Content Specialist with two to four years of relevant experience. Euna Solutions also values SaaS documentation, knowledge base platforms, and accessibility standards familiarity.

Key Responsibilities:

- Translate complex product workflows into actionable documentation
- Maintain accuracy across existing help articles
- Work with subject matter experts to clarify processes
- Prepare content for upcoming software launches




- Follow established accessibility and content standards

Requirements:

- Two to four years in technical writing or related work
- Ability to understand connected software features and workflows
- Curiosity and detail orientation when researching topics
- Experience with SaaS or enterprise software documentation preferred
- Familiarity with WCAG, AODA, Section 508, or ADA preferred

Apply technical documentation, workflow analysis, and accessibility awareness to create customer-useful content for Euna Solutions.

📌 Technical Documentation Specialist Euna (Oakville)
🏢 Euna Solutions
📍 Oakville