Drive AI product strategy at First National in Toronto, measuring adoption, decision quality, operational risk, and business outcomes across mortgage workflows.

This AI Product Manager leads product direction for AI-enabled mortgage workflows and represents squad demand across delivery and portfolio decisions. You will use telemetry, evaluation results, incidents, user feedback, and operational data to guide investment. The role requires close collaboration with business, engineering, and delivery partners.

Key Responsibilities:

- Set product direction and align outcomes with First National priorities
- Use evidence to guide investment and backlog choices
- Plan validation, pilots, rollout, and feedback escalation
- Improve workflows using telemetry, evaluations, incidents, and operational data




- Inform portfolio prioritization and future product investment decisions

Requirements:

- Bachelor’s degree in a relevant business, technical, or design discipline
- Experience owning complex workflow products from discovery through production adoption
- Experience with agile or iterative cross-functional delivery environments
- Understanding of automation, user judgment, risk, cost, and experience tradeoffs
- AI-assisted product management tools experience is an asset

Apply strategic product judgment, outcome measurement, and AI expertise to advance First National mortgage technology in Toronto.

📌 AI Product Strategy Manager (Toronto)
🏢 First National Financial
📍 Toronto