07 Nov
|
Eleven HR
|
Revelstoke
07 Nov
Eleven HR
Revelstoke
Eleven is a global hospitality and adventure company operating ski programs in Canada, the USA, France, Iceland, and Chile. Eleven Revelstoke Lodge, located in the heart of downtown Revelstoke, BC, is also home to the Quartermaster Eatery and Kingfisher Heli-Skiing. We offer exceptional lodging, fine dining, and private small group heli-skiing in the Monashee and Selkirk Mountains. Eleven maintains the strongest commitments to operational safety, staff development, and providing best-in-class guest experiences on a global scale.Position SummaryEleven Revelstoke Lodge Heli Skiing seeks passionate, professional Guides to join our team. This role requires an aspirant Ski or Mountain Guide with growing technical and exceptional interpersonal skills. The ideal candidate possesses at least three years of mechanized ski-guiding experience. Eleven is committed to creating an inclusive environment where all team members can thrive and contribute to our mission of delivering world-class mountain experiences. This is a full time, seasonal position earning a daily wage between $375 and $475 plus gratuity, depending on experience, qualifications, and services offered.Position PurposeThe Guide supports daily operational oversight of a single heli-ski group. This includes active participation in AM and PM meetings, pre-flight logistical preparation, field management of the heli-ski group, and post-trip coordination with the hospitality team. Guides are accountable for risk management, guest satisfaction,
and support of other guides and staff involved in heli-ski operations.Leadership and OperationsSupport daily operational oversight of a heli-ski groupActive participation morning and evening team meetingsSupport pre-flight logistical preparation and post-trip coordinationMentored Lead Guiding under the supervision of a Lead GuideLeadership and mentoring of junior staffCollaborate with aviation teams on operational decisionsCoordinate with hospitality teams to ensure seamless guest experiencesSafety and Risk ManagementCollaborate with Lead Guides to support risk management of heli-ski operationsConduct helicopter and avalanche safety briefings.Maintain situational and operational awarenessSupport emergent and non-emergent incidents, including avalanche, medical, and technical rescue scenarios. Manage the incident until a senior guide can assumecommand.Ensure compliance with internal protocols, HeliCat Canada (HCC) guidelines,
and relevant guiding scopes of practiceGuest Experience and CommunicationPlan and deliver exceptional guest experiencesMaintain proactive communication with guests and guide teamsMonitor all radio and electronic communicationsProvide real-time and daily reportingMedia documentation as circumstances permitSupport of alternative activities as neededDocumentation andAdministrationCollect and record daily weather, snowpack, and avalanche observationsSupport daily record-keeping and operational documentationMaintain detailed knowledge of rescue and fueling resourcesTraining and DevelopmentParticipate in pre-season and ongoing training initiativesComplete all annual training checkoffsContribute to operational SOP development and revisionContribute to team knowledge sharing and best practicesQualificationsCertifications and TrainingACMG Assistant Ski Guide, CSGA Level 2, or equivalentCAA Avalanche Operations Level 1 or equivalentCurrent 80-hour first aid certificateExperience and SkillsMinimum of 5 years of mechanized ski guiding experienceWeather and avalanche forecasting skills commensurate with the relevant Scope of PracticeRisk management skills commensurate with the relevant Scope of PracticeStrong organizational, communication, and computer skillsSpecial Position RequirementsStrong work ethic, teamwork, and dynamic decision-making skillsHigh-level self and social awarenessGuiding in complex avalanche terrainHelicopter operationsRescue operationsPreferencesProfessional avalanche forecasting and/or mitigation experienceGeographically diverse work experienceExperience working with high-end clienteleRevelstoke residency from November through AprilWork RequirementsCanadian citizenship, permanent residency, or work visaAbility to work all day in extreme winter weather environments
📌 Guide (Revelstoke)
🏢 Eleven HR
📍 Revelstoke