Support critical applications as an Intermediate Software Engineer, combining incident management, root cause analysis, coding, and system maintenance.
This permanent full time Information Technology role supports software programs and applications throughout their life cycle. You will troubleshoot functionality, coordinate problem resolution, monitor support queues, and contribute to system changes. The position also includes documentation, implementation reviews, production support, and participation in plans supporting critical operations during disruption.
Key Responsibilities:
- Respond to system functionality queries and resolve problems
- Coordinate problem reviews, resolution, and troubleshooting
- Participate in code and implementation reviews
- Develop documentation,
checklists, plans, and procedures
- Support continuity plans for critical operations
Requirements:
- One to four years of relevant experience
- Demonstrated web-based application and API development ability
- Familiarity with automated engineering concepts and CI/CD
- Familiarity with functional, unit, and shift-left testing
- Node.js/Express experience and related post-secondary education
Use development, support, testing, documentation, and root cause analysis skills across supported applications and system operations.
📌 Intermediate Application Support Engineer (London)
🏢 MCAP
📍 London