Translate technical information into friendly client service as a Technical Customer Success Sales Representative in Richmond Hill. Support networking and infrastructure customers.

As an Inside Sales Representative, you will bridge clients’ technical teams and customers within a growing IT consulting firm. Your work includes customer inquiries, vendor coordination, post-sales support, and accurate service administration. The position reports to the Sales Operation Manager and emphasizes exceptional care for existing clients.

Key Responsibilities:

- Explain technical specifications clearly during customer interactions
- Advocate for customers while negotiating distributor pricing
- Oversee hardware shipments and digital license delivery




- Maintain accurate opportunity quotes and Bill of Materials
- Coordinate post-sales service and renewal requirements

Requirements:

- One to three years in customer care or client relations
- Inside sales support experience is relevant
- IT reseller or consulting experience highly desirable
- CISCO certification is a very strong asset
- Empathy, clarity, and cooperative communication skills

Bring technical communication, customer advocacy, and post-sales coordination to an IT customer care team supporting existing clients.

📌 Technical Customer Success Sales Representative (Richmond Hill)
🏢 randstad canada
📍 Richmond Hill