Job Category : Direct ServiceRequisition Number : EMPLO001212Posted: July 2, 2026Full-TimeHybridLocationsShowing 1 locationEdmonton, AB T5G3A6, CANDescriptionPositionEdmonton, ABTypeFull Time - Year Contract$50,000 - $52,000About the organizationProspect is a not-for-profit and registered charity that helps people get jobs.What will you do?IntakeMeet with clients to obtain relevant information to triage to one of Prospect’s programs/services; and/or referrals to other community agenciesEnter clients information into agency database with an emphasis on data integrityMaintain knowledge of all Prospect programs and services, including eligibility for eachInformation ServicesProvide a welcoming atmosphere for all clients, including introducing Prospect services and supportsSupport clients in our on-site Employment Resource Centre with activities such as assistance with the computers, applying for jobs, formatting resumes, etc.Ensure resources available to clients in the centre are updated and relevant to current client needs and demandFacilitate workshops based on demand and in consultation with Client Services team and ManagementCommunity RelationsMaintain knowledge of complementary supports and services in the community to ensure client needs are met.Act as a liaison with community agencies and organizations for the purposes of cross referrals for clients who require supports outside of employment.Develops strong relationships with all stakeholders to increase collaboration and networkingMarkets, represents and promotes Prospect to different demographic groups via meetings, presentations and discussions with referral sources/community partnersMaintains and monitors Prospect corporate branding standards and visual identity guidelines in marketing and communications mediums; works with marketing/communications in updating materialsMaintains data including contact information, last contact, frequency of contact, etc. (details to be developed)



to identify referral trends and makes recommendations for outreach based on this data.Support a team of ambassadors from various programs and services to support the delivery of community engagement opportunitiesWhat does it take to do this job?Related academic qualifications and/or demonstrated experience delivering career and employment servicesDemonstrated assessment experience with clientsDemonstrated experience in assisting the target client group in labour market attachment and employment retentionEffective communication (oral/written), facilitation, relationship building, training, and interpersonal skills with a desire to work with a broad range of people and groupsStrong organization skills with the ability to toggle between changing tasks and prioritiesProblem solving and critical thinking skillsIntermediate to Advanced skill level in Microsoft Office (Word, Excel, Outlook and PowerPoint)Experience with Salesforce or a different CRM Software is a robust assetProfessional, reliable and confident individual who thrives working independentlyWhere will I work?This is a hybrid role; however, the position will predominantly be in-officeThe primary work location for this role is within our Calgary office’s Employment Resource Centre (ERC) or Edmonton office's Employment Resource Centre (ERC). The centre is designed to meet the varying needs of our clients.The number of clients served will fluctuate from 1-12 individuals at any given timeYou will be working independently, while supporting the larger teamFurther NotesAll employees must pass a background checkAll employees must be flexible to work from the office 3-4 days per weekAccommodationIf you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at [email protected] will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.#J-18808-Ljbffr

📌 Employment Resource Centre Coordinator - 1 Year Contract - C$50,000 - C$52,000 A Year (Winnipeg)
🏢 Prospect
📍 Winnipeg