Job ResponsibilitiesLeads by example and demonstrates the importance of treating every team member and guest with respectAssists the Restaurant Manager in recruitment and retention strategiesReacts immediately to issues requiring attention during the shiftProvides ongoing, specific direction to team membersEncourages an exciting and fun work environment while motivating team members to meet goalsTrains, orientates and monitors recent team members, using PTS and feedback binderReports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadershipHospitality ManagementLeads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team membersResponds to guest in a friendly manner while maintaining an appropriate sense of urgencyResponds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situationsAssists in the running of company-wide incentive programsOperations ManagementDisplays knowledge of and works in compliance with applicable legislationComplies with and enforces all Tim Hortons operating standardsEnsures that all product and packaging is properly merchandised and stockedResponsible for shift cash proceduresMaintains operational efficiency through use of positioning chartsSupervises team members to ensure primary and secondary duties are completedSupervisor wages start at $16/hrAbout Tim HortonsTim Hortons is a quick service restaurant with a focus on excellent customer service. We are proud to serve Canada’s favorite Coffee and baked goods.#J-18808-Ljbffr

📌 Food Service Supervisor - $16 An Hour (Winnipeg)
🏢 Tim Hortons
📍 Winnipeg